Our Promise

We are the Insurance Information Institute. Since 1960, the "Triple I" has had a single mission: To improve public understanding of insurance—what it does and how it works. We are here to serve everybody: consumers; students and educational institutions; insurance professionals; government and regulatory organizations; and the media. Learn More
Insurance Industry Careers in the insurance industry

The insurance industry is a major U.S. employer, providing some 2.8 million jobs that encompass a wide variety of careers, from tradional industry jobs such as claims adjusters, underwriters and actuaries, to other roles such as data scientists, art historians and drone pilots. 


New and Trending

Disasters + Preparedness How to prepare an effective evacuation plan

In the event of a sudden emergency such as a wildfire, flood, or hurricane, you may have just minutes to gather your family and important papers, and get out of your house, possibly for good. Here are 5 steps to get you and your family to safety.


Insight + Analysis

Insurance Industry 2017 - Commentary on first half results

From an underwriting profitability perspective, 2017 will likely turn out to be a tough year. The first half of 2017 produced a $4.5 billion underwriting loss. And thanks mainly to Hurricanes Harvey and Irma, the third quarter will likely deliver a third straight quarter of underwriting losses, making it especially hard to end the year with an underwriting profit.


I.I.I. Glossary

GENERIC AUTO PARTS- Auto crash parts produced by firms that are not associated with car manufacturers. Insurers consider these parts, when certified, at least as good as those that come from the original equipment manufacturer (OEM). They are often cheaper than the identical part produced by the OEM. (See Crash parts, Aftermarket parts, Competitive replacement parts, Original equipment manufacturer parts / OEM )

WHOLE LIFE INSURANCE- The oldest kind of cash value life insurance that combines protection against premature death with a savings account. Premiums are fixed and guaranteed and remain level throughout the policy’s lifetime.

See Full Glossary

The I.I.I. was pleased to be a part of the Insurance Industry Charitable Foundation's (IICF) Week of Giving, the largest united philanthropic initiative in the insurance industry. This year, we volunteered for the enCourageKids Foundation's Party-in-a-Box project to help pediatric teams in area hospitals host kid-friendly parties for their patients. We were delighted to have joined thousands of our insurance industry colleagues who are giving back to our communities. To learn more and get involved, visit weekofgiving.iicf.org.

A helpful Q&A on #insurance coverage and #wildfires. https://bit.ly/2yQYJFg NBC Bay Area Consumer Investigator Chris Chmura

Affected by the CA #wildfires? Here are three important steps to take to start the #insurance claims process: https://bit.ly/2x3VuWL

Learn how to file a homeowners #insurance claim in the event of a disaster. https://bit.ly/2yOHlkK #CAwildfires

Get ready to Drop, Cover, & Hold On on 10/19! Register for the Great #ShakeOut to test your #earthquake preparedness https://bit.ly/2xtQhqt

Learn how thousands of #insurance professionals are giving back to their communities: https://bit.ly/2yMAV1f #insurancegivesback IICF

Insurance Information Institute shared a https://www.facebook.com/InsuranceInformationInstitute/posts/10156348804004749 status
1 week ago

Beginning October 12, Nationwide’s mobile Catastrophe Response Unit (CRU) is in Santa Rosa, Calif., to help those who've experienced losses in the recent wildfire outbreak. Members wishing to speak directly with a Nationwide claims professional can stop by Finley Community Center at 2060 West College Avenue in Santa Rosa, The CRU will also serve as a base for Nationwide claims associates who will be out in the field assisting members affected by the Santa Rosa fires. Operating hours: 8 a.m. – 6 p.m. Finley Community Center 2060 West College Avenue Santa Rosa, Calif., 95401 For more information, or to begin the claims process, call 1-800-421-3535.

Insurance Information Institute shared a https://www.facebook.com/InsuranceInformationInstitute/posts/10156348357874749 status
1 week ago

AAA Northern California, Nevada & Utah (NCNU) is reaching out to members affected by California #wildfires. An AAA emergency response unit will be stationed at: Sonoma County Fairgrounds, 1350 Bennett Valley Road, Santa Rosa. The mobile response unit will be staffed by trained experts who can answer members questions and assist with insurance claims and other needs. Members can also find personal care and comfort items for members of their household. Operating hours are 7 AM - 7 PM.

Allstate mobile catastrophe response unit representatives will be assisting policyholders affected by recent California #wildfires. Friday-Saturday, October 13-14, reps will be at Finley Park - South Gazebo 70 Stony Point Road Santa Rosa, CA 95401 Hours of operation: Mon - Fri: 8 a.m. - 6 p.m. Sat - Sun: 8 a.m. - 5 p.m. For more information, visit: https://al.st/2hFrUQE Please check back with this page for news of other insurer outreach events.

Insurance Information Institute shared a https://www.facebook.com/InsuranceInformationInstitute/posts/10156345468769749 status
1 week ago

Farmers Insurance will be sending onsite representatives to help policyholders affected by California #wildfires: Thursday, 10/12/17's locations: Napa Valley College Gym 2277 Napa Vallejo Hwy Napa, CA 94558 Elks Lodge 1200 Hastings Rd Ukiah, CA 95482 The Home Depot 4825 Redwood Dr Santa Rosa, CA 94928 Please check back with this page for news of other insurer outreach events.

Thought Leadership

I.I.I. News Wire

The Road To Recovery: Three Important Steps California Wildfire Victims Need To Know To Get The Claims Process Started

FOR IMMEDIATE RELEASE New York Press Office: (212) 346-5500; media@iii.org California Press Office: (707) 490-9365; janetr@iii.org   SACRAMENTO, CALIFORNIA, October 17, 2017 — Insurance adjusters, catastrophe personnel and mobile claim centers have been deployed to staging areas in Norther… Read More

MEDIA ADVISORY: As California Governor Declares State of Emergency, I.I.I. Experts Are Available to Discuss Insurance Implications of Wildfires

FOR IMMEDIATE RELEASE Kim Kirchner, Coburn Communication: (212) 536-9837; Kim.Kirchner@coburnww.com       ROHNERT PARK, CA, October 11, 2017 — Reporters covering the California wildfires are encouraged to contact the Insurance Information Institute (I.I.I.) for information on insuranc… Read More

See More News Releases

Events Calendar

National Disaster Resilience Conference
This conference brings together the nation's foremost voices in the disaster safety and resilience movement to share best practices, deliver research insights, and generate new collaborative opportunities. Event website 
Joint Industry Forum 2018: Leading Through Disruption
As the first event of the insurance year, the Insurance Information Institute’s annual Joint Industry Forum brings together business and thought leaders from commercial and personal lines insurance companies, industry trade associations, top brokers and service companies and regulatory agencies. The Forum serves as a summit for the key figures who are driving innovation and value creation in their respective organizations, offering access to invaluable information for industry leaders. (Marriott Marquis; New York, NY) Event website 
See More Events